Shipping policy

Free shipping within Canada on orders over $125 CAD before taxes and fees.

Flat rate of $8.99 for Canadian orders under $125.


Free local pick up available in Port Alberni at 4439 Margaret St located inside of The Cove Beauty Collective. Your order will be ready for pick up within 1-2 business days. 

International customers (including U.S. customers) are responsible for any duties, taxes, customs fees, or brokerage charges. Refused shipments will be refunded only after the merchandise is returned to us, less any shipping, return shipping, duties, taxes, brokerage fees, or carrier charges incurred.

Orders are packed and shipped out from our store on Vancouver Island within 1-3 business days. If you are also located on Vancouver Island your order will arrive within a few business days of placing your order (even with regular shipping!). BC and Alberta will typically arrive in 3-5 business days. Saskatchewan and east of that will be closer to 5-7 business days. Some small towns and remote areas may take longer, but most places will receive their package within 1-2 weeks of placing your order with us.