Return & Refund Policy

At Western Coast Clothing, we want you to love your purchase! If something isn’t quite right, we’re happy to help.

Returns & Exchanges

We accept returns and exchanges within 30 days of the original purchase date.

To be eligible for a return or exchange, items must be:

• Unworn and unused

• In original condition

• With all original tags attached

• Free of scents, stains, pet hair, or damage

• Returned with all original packaging, where applicable

Items that do not meet these conditions may be refused.

Return Shipping

Customers are responsible for all return shipping costs.

Original shipping charges are non-refundable.

Please ensure your return is securely packaged. Product packaging, including shoe and boot boxes, must not be used as the shipping container or have shipping labels, tape, addresses, or other markings placed directly on it. Items should be placed inside appropriate protective shipping packaging before being returned.

We are not responsible for return packages that are lost or damaged in transit.

Restocking Fee

Returns issued back to the original payment method are subject to a 10% restocking fee, which will be deducted from the merchandise refund.

This fee helps cover the costs associated with receiving, inspecting, processing, and restocking returned merchandise.

The 10% restocking fee is waived when you choose an exchange or store credit.

Restocking fees will also be waived for approved defective items or if we made an error with your order.

How to Return an Item

To start a return or exchange, please contact us at owners@westerncoastclothing.ca.

If exchanging an item, additional shipping charges may apply for the replacement item being sent to you. Original shipping charges are non-refundable.

Refund Processing

Once your return has been received and inspected, we will notify you regarding approval of your return.

Approved refunds will be issued to the original payment method, less the applicable 10% restocking fee and any original shipping charges.

Please allow several business days for your financial institution to process and post the refund after it has been issued.

Exchanges & Store Credit

We’re happy to offer exchanges or store credit for eligible returns.

The 10% restocking fee is waived for exchanges and store credit.

Customers are responsible for the cost of returning the original item, and additional shipping charges may apply when an exchanged item is shipped back to you.

Final Sale Items

Items marked Final Sale are not eligible for return, exchange, or store credit.

Defective or Incorrect Items

If you receive an item that is defective or if we have made an error with your order, please contact us as soon as possible at owners@westerncoastclothing.ca so we can make it right.

Approved defective or incorrect items will not be subject to the 10% restocking fee.

Questions?

If you have any questions about a return or exchange, please contact us at owners@westerncoastclothing.ca.

Thank you for shopping with Western Coast Clothing! 🤎